United Technologies Corporation Service Operations Manager in Canton, Massachusetts
Job ID: 01361850
Country: United States
Category: Aftermarket & Service
Job Type: Full Time
United States of America
OT272: NKB - Canton, MA 95 Shawmut Rd, Canton, MA, 02021 USA
Otis, a United Technologies company, is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you!
The Eastern Region of Otis Elevator Company is searching for a highly motivated Service Operations Manager to drive productivity and supervise the performance of all service operations.
Leading the performance of field operations for all service projects
Implementing proper field education training including, but not limited to, safety and new products
Efficiently allocating labor resources
Maintaining project schedules
Ensuring safety and the quality of service, technical support and other assets for our customers
Identifying and driving efficiency improvements in our service operations
Actively developing action plans to address deficiencies in regard to safety, callback rates and technical support
Generating field leads and assisting our service sales representatives in selling upgrades and repairs
Field safety audits, jobsite inspections and developing site safety & logistics plans
Elevator industry experience; or experience leading technicians in a similar industry preferred
The ability to interpret basic financial statements and grasp profit and loss accountability
Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software- word, excel, power point, and outlook
Candidates must have excellent communication skills and able to work in a highly team-oriented and dynamic environment,
Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must
High school education or equivalent; bachelor’s degree preferred
Must have a valid driver’s license
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this link to read the Policy and Terms
United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.