United Technologies Corporation Curriculum Developer/Trainer in Salem, Oregon

Job ID: 65847BR

City: Salem

State: Oregon

Country: United States

Category: Aftermarket & Sales

Job Type: Full Time

Description:

UTC Climate, Controls & Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.

The Fire and Security Products group at UTC Climate, Controls & Security develops a comprehensive product portfolio to protect buildings, people and assets; providing innovative security products that include advanced software and hardware, IP solutions, wireless communications, electronic locking systems and mobile applications, fire extinguishers, carbon monoxide and smoke detectors, and fire suppression systems. Among its leading brands are Lenel, Interlogix, Supra, Onity, Kidde, Fenwal and Marioff offering robust security and life safety systems, affordable, flexible lock and key management solutions, and fire safety equipment and systems.

RESPONSIBILITIES:

The Curriculum Developer/Training and Installations Facilitator is responsible for designing, writing, developing, and presenting modules and programs to both external and internal customers. This includes curriculum and training for all systems across all Supra product/market lines (currently TRACcess, Key Advantage, and Real Estate) at both stand alone and installation events.

  • Design and develop engaging and effective training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials

  • Create application demos, how-to’s, and simulations using Camtasia, Captivate, or any other comparable application

  • Gather, edit, and organize content to be used for curriculum development and information sharing among various departments and maintain a process for working with SMEs

  • Strong project management and organization skills

  • Drive improvements in our customer satisfaction rating by helping our overall team get better, faster and more effective

  • Responsible for internal training of support staff on new products and features

  • Provide on-site training to customers, vendors, contractors, if needed (may include travel away from the office - 15% - 20%)

  • Perform other projects/duties as assigned

Qualification:

  • Experience designing and developing training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials

  • Capable of facilitating formal training programs across multiple technical and functional disciplines, both in person and remotely via WebEx

  • Experience creating learning content using Camtasia, Adobe Captivate and other comparable applications

  • MicroSoft Office Suite profiency with prime focus on PowerPoint

  • Ability to handle multiple activities simultaneously to accomplish department and company goals

  • Strong organizational, time management, and analytical skills

  • Excellent written and verbal communication

  • Capable of instructing small to large size groups

Desired Qualifications:

  • Experience with Webinar and Training recording tools

  • Instructional design experience highly desired

Education:

  • Minimum two-three years prior work experience developing and delivering training programs and/or four year college degree with at least one year of experience

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

  • Experience designing and developing training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials

  • Capable of facilitating formal training programs across multiple technical and functional disciplines, both in person and remotely via WebEx

  • Experience creating learning content using Camtasia, Adobe Captivate and other comparable applications

  • MicroSoft Office Suite profiency with prime focus on PowerPoint

  • Ability to handle multiple activities simultaneously to accomplish department and company goals

  • Strong organizational, time management, and analytical skills

  • Excellent written and verbal communication

  • Capable of instructing small to large size groups

Desired Qualifications:

  • Experience with Webinar and Training recording tools

  • Instructional design experience highly desired

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.