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United Technologies Corporation Regional Field Installation Ops Mgr, Northern California in San Francisco, California

Job ID: 01348215

City: San Francisco

State: California

Country: United States

Category: Aftermarket & Service

Job Type: Full Time

Description:

Date Posted:

2019-08-26-07:00

Country:

United States of America

Location:

OT348: SF - SAN FRANCISCO, CA 444 SPEAR STREET, STE 102, SAN FRANCISCO, CA, 94105 USA

Otis Elevator Regional Field Installation Operations Manager –

We are searching for an experienced a Regional Field Installation Operations Manager to support the Northern California subregion, based in San Francisco, California.

Otis, a United Technologies company, is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries . We are proud to have a global team of 60,000 employees that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you!

Job Responsibilities:

  • The Field Installation Manager will provide technical direction for field installers and Superintendents and has active control of and responsibility for the quality of all new equipment and modernization projects in California

  • Responsible for establishing installation metrics and ensuring projects are completed timely, within estimate and while maintaining Otis Safety and Quality standards

  • Reports on and presents recommendations on product design or performance requirements that continue to drive installation efficiency

  • Work closely with Sales and Project management team(s) to establish estimating guidelines (labor / field purchases), conduct pre-bid reviews on all modernization projects, monitor field capacity and schedule management

  • Conduct routine backlog reviews to monitor field progress and establish recovery plans when needed

  • Provide technical direction to branch installers and adjusters by working with them on job sites and distributing necessary written information to familiarize experienced installers/adjusters with new equipment

  • Provide training on all types of equipment

  • Have control and responsibility for the quality of all new equip/modernization projects, monitoring first inspection reports and Field Test and Data reports and resolving modernization problems

  • Make regular inspections to consult with Construction Superintendents, Constructors, Adjusters and Examiners on problems encountered with product performance

  • On a proactive and emergency basis, offer assistance to the Region on the malfunctioning of equipment, determine needed corrective action, see that it is implemented and advise personnel

  • Utilize the CRC / Crex websites data to resolve problems with the highest callback units in assigned territory

  • Determine from patterns of complaints when a problem is repetitive and warrants a change in design or manufacture, seek the solution through the respective organization and see that it is completed within a reasonable time frame

  • Assist in designing and delivering field education classes

Education:

  • BA/BS degree required or equivalent in relevant work experience

Experience/Qualifications:

  • Successful candidates will have 8-10 years field experience in troubleshooting, installing, maintaining and/or adjusting elevator and escalator components and systems

  • Experience working with field associates

  • Working knowledge of Otis and Non-Otis software and experience with current Otis and Non-Otis new sales and vintage Otis and Non-Otis products

  • Good analytical/problem solving skills and good communication skills

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Qualification:

United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.

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