United Technologies Corporation Senior Manager of Quality Assurance in Santa Isabel, Puerto Rico

Job ID: 76915BR

City: Santa Isabel

State: Santa Isabel Municipio

Country: Puerto Rico

Category: Quality

Job Type: Full Time

Description:

When the global aerospace community looks for ideas and solutions to its biggest challenges, they turn to the people of UTC Aerospace Systems. We design, invent and deliver the most advanced and diverse range of aerospace systems on the market. We are inventors. We are manufacturers. We work in space exploration, commercial air travel, defense and rescue applications. Always learning and pushing the boundaries, we are an undisputed industry leader that continually sets the bar higher and higher. Come soar with us.

Get onboard the UTC Aerospace Operations and Supply Chain team and play a part in managing our innovative products from inception to delivery. Operations and Supply Chain employees have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.

You could be a great fit for our Quality organization if:

  • You take immense satisfaction and pride in the quality of your work.

  • You’re the first to point out opportunities for continuous improvement (even outside of work…not at all to the annoyance of your friends and family).

  • You understand the absolute importance of adhering to compliance…all while making your customers (and boss!) super proud by achieving a zero-defect quality delivery plan.

OK. We got it. You live and breathe Quality. So do we! For us at UTC Aerospace Systems, quality is personal. People’s lives and safety depend on the quality of our products. From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space – what we do matters, every day. If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero defect parts.

Role Overview

This position owns the execution of key elements of Quality Assurance operational plans. May lead of team of primarily experienced Quality Assurance professionals or a team responsible for Quality Assurance for an organization of small size or scope. Sets tactical and operational plans in support of continuous quality improvement. Provides guidance in the implementation of Quality Assurance plans and procedures.

Quality Manager Responsibilities and duties

  • The effective management of the facility Quality Management System (QMS)

  • Oversight of compliance of products and processes used by the location internally (& possibly externally) in the production of aerospace products

  • The facility leader in product and process compliance, ensuring safe and reliable products are produced. A key internal consultant to the leadership on all Quality matters.

  • Develop & maintain the Quality plan and metrics

  • Lead the preparation and execution of site and BU management reviews

  • Manages audits for (Regulatory Agencies, Notified Bodies, and Internal Audits)

  • Leads strategic Quality System initiatives. Responsible for establishing objectives, timelines and milestones Initiatives may include: Quality Improvement Plans (QIP), Quality Systems Harmonization projects, Quality processes simplification.

  • Participate in the site and department strategic planning, metrics, and capacity planning

  • Foster a high-performance culture through active leadership and create a strong sense of accountability within the department

  • Daily interface with operations staff on Quality matters.

  • Manages the daily activities of the functional Quality organization ensuring adequate resources are in place to support daily operations, cross training is happening to maximize the Quality staff.

  • Drives quality active participation in daily tiered meetings

  • The effective management of the facility Quality Management System (QMS)

  • Oversight of compliance of products and processes used by the location internally in the production of aerospace products

  • Manages Quality staff functions such as Quality Engineering and Outline Inspection

Qualification: Basic Qualifications:

  • 10+ years experience with BA/BS degree in Engineering or applicable field

  • 7+ years experience with MA/MS degree in Engineering or applicable field

  • 2 years in a Quality role

Preferred Qualifications:

  • QMS - AS9100, EASA/FAA CFR Part 21

  • ACE/Lean/Six Sigma (Certification Preferred)

  • Ability to make decisions that always protect product safety of products and services provided by the business

  • Excellent communication, presentation and organizational skills

Education:

  • BA/BS degree in Engineering or applicable field with 10+ years experience

  • MA/MS degree in Engineering or applicable field with 7+ years experience

Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

  • Background check and drug screen required (every external new hire in the U.S.)

  • Drug Screens for re-hires only performed for previous employees who have been gone from the company for more than 1 year

UTAS4220183

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

Basic Qualifications:

  • 10+ years experience with BA/BS degree in Engineering or applicable field

  • 7+ years experience with MA/MS degree in Engineering or applicable field

  • 2 years in a Quality role

Preferred Qualifications:

  • QMS - AS9100, EASA/FAA CFR Part 21

  • ACE/Lean/Six Sigma (Certification Preferred)

  • Ability to make decisions that always protect product safety of products and services provided by the business

  • Excellent communication, presentation and organizational skills

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.