United Technologies Corporation SAP Business Systems Analyst in Troy, Ohio

Job ID: 68250BR

City: Troy

State: Ohio

Country: United States

Category: Information Technology, Systems

Job Type: Full Time

Description:

When the global aerospace community looks for ideas and solutions to its biggest challenges, they turn to the people of UTC Aerospace Systems. We design, invent and deliver the most advanced and diverse range of aerospace systems on the market. We are inventors. We are manufacturers. We work in space exploration, commercial air travel, defense and rescue applications. Always learning and pushing the boundaries, we are an undisputed industry leader that continually sets the bar higher and higher. Come soar with us.

Today, the fully integrated landing systems we design, test and manufacture help millions of passengers reach their destinations safely. But we aren’t satisfied with today’s success. Our global Landing Systems team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!

First line and hands-on business analyst within the SAP support organization. Responsible for the resolution of complex SAP business problems related to the Landing Systems SAP implementation. SAP analysts could focus in one or more of the following areas: Finance (FICO), Supply Chain (SCM), Operations (OP's), Customer/Program Management (CRM), MRO (MRO)

The SAP Senior Business Analyst will report to the SAP Team Lead who is responsible for a particular group's project activities and overall performance.

Primary Responsibilities:

  • Fully developed professional able to work without direct guidance or direction from others.

  • Analyze complex SAP business problems and develop solutions within SAP using available tools and technologies.

  • Create detailed enhancement designs based on end user specifications to present to SAP Functional Councils and IT as needed.

  • Develop and deliver SAP end user documentation, processes and training as needed by the SBU.

  • Provide consultation to users regarding processes and procedures and to ensure business is getting efficiencies out of SAP.

  • Use your strong business analysis skills and your ability to solve complex business problems by using information technology and business intelligence software

  • Act as the SAP Liaison for Lean Events conducted by the business.

  • Strong customer service focus and committed to proactive review of processes and procedures to continually enhance SAP service quality, service delivery and support.

  • Encourage disciplined use of SAP systems and processes.

  • Assist in setting up of any new divisional objectives (i.e. new plant's, organizational changes, new products, etc.)

  • Perform system regression testing for new releases or upgrades to SAP.

  • Assist in the development or enhancement of functional reporting capabilities in SAP.

  • Assist with training for other SBU's coming into SAP on the new releases.

  • Resolve end user trouble tickets in a timely manner in compliance within SLA.

  • Responsible for several components of a project or a complex component of a larger project.

  • Contributes to their team or department by applying their knowledge of one or more functional areas.

  • Provide effective training and communications of how the tools and end user techniques of the SAP application areas are applied to the business process.

  • Function as a business partner or consultant for functional management.

  • this job can be performed in either Troy OH or Independence OH

Qualification: Basic Qualifications

  • Bachelor's degree with 5 years' business experience or Master's degree with 3 years' business experience

  • A minimum of 4 years of SAP hands on experience working in a focus area in the system.

  • 2-3 years' experience leading cross-functional team events, including continuous improvement/lean events and end user training

  • 10 percent travel to Landing Systems sites and other SBU's required.

Preferred Qualifications

  • Excellent verbal and written communication skills

  • Master's Degree

  • Demonstrated skills in creative thinking, problem solving and decision-making

  • Ability to prioritize and meet deadlines of multiple projects

  • Strong organizational and project management skills

  • Excellent interpersonal skills with ability to communicate effectively with both technical and non-

  • Experience in problem solving, change management or process planning activities involving Senior Leadership (SLT).

Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Education:

  • Bachelor's Degree

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

Basic Qualifications

  • Bachelor's degree with 5 years' business experience or Master's degree with 3 years' business experience

  • A minimum of 4 years of SAP hands on experience working in a focus area in the system.

  • 2-3 years' experience leading cross-functional team events, including continuous improvement/lean events and end user training

  • 10 percent travel to Landing Systems sites and other SBU's required.

Preferred Qualifications

  • Excellent verbal and written communication skills

  • Master's Degree

  • Demonstrated skills in creative thinking, problem solving and decision-making

  • Ability to prioritize and meet deadlines of multiple projects

  • Strong organizational and project management skills

  • Excellent interpersonal skills with ability to communicate effectively with both technical and non-

  • Experience in problem solving, change management or process planning activities involving Senior Leadership (SLT).

Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.