United Technologies Corporation F117 Field Service Representative; Hickam Air Force Base in United States

Job ID: 74858BR

City:

State:

Country: United States

Category: Aftermarket & Sales

Job Type: Full Time

Description:

C-17 aircraft operated by the United States Air Force at Joint Base Pearl Harbor Hickam in Honolulu, HI. This position requires the individual to work closely with the Air Force and Boeing personnel to coordinate timely assistance and resolutions to engine and engine and airframe interface technical issues that arise during the course of daily operations. Individual must utilize organizational and communication skills in relating directly with the C-17/F117 GISP program, Boeing on-site reps and base personnel. As applicable to the contract under execution, onsite F117 Field Service Representative functions shall consist of, but are not limited to, the following key elements: • Define trend parameters for distress modes, analyze existing data, and establish trending plans to identify and obtain additional data for trend monitoring. • At access opportunity, review engine hardware for unique wear or distress modes. • Review engine performance and diagnostic trends in both operational and/or test cell environments. • Review EEC and Aircraft Propulsion Data Management Computer (APDMC) Event Code and Transient Data to evaluate expected engine operation as defined by transient simulation and production data. • Provide input for on-site performance analysis to identify performance shifts and enhance troubleshooting and flight-line maintenance. • Obtain feedback on engine performance from the Aircraft Maintenance Office, flight-line and pilots. Provide information on product performance and feedback using E-mail. • Conduct on-the-job training for system troubleshooting and flight-line assistance. • Evaluate maintenance and troubleshooting procedures and advise maintenance and technical personnel in the use of special tools, equipment, safety precautions, installation methods, and provide other assistance to resolve maintenance problems and improve maintenance and troubleshooting procedures • Provide support to resolve technical and logistical issues involving F117 engine operation for installed and uninstalled maintenance activities. • Utilize P&W tools such as MERLIN, IETMS, and other P&W System Tools. • Use ACE & EH&S tools/principles in performance of duties, and support local P&W Site in executing and achieving ACE & EH&S objectives. • Individual may be required to work flexible shifts as needed to support customer schedules. Travel may be required to support meetings and reviews with internal and/or external customers. There is the possibility of short term assignments with other C-17 units for purposes of providing P&W FSR to coverage in support of the C-17 Program. • Support successful maturation and improvements of the F117 support systems where applicable such as ADEM, AEFR, IMIS, and TOD (IETMs or TO Mart). The P&W Field Service Representative will use self-initiative and judgment to identify problems, conduct thorough investigations where appropriate to determine root causes and coordinate solutions between P&W Customer Support Engineering, Logistics Program Management, the Air Force, and Boeing.

Qualification: Required: Candidate will have 10+ years experience with at least 5 years of experience with the F117 engine.

Preferred:

Active clearance strongly preferred, but ability to obtain a clearance is a must.

Previous field representative experience, especially with the F117

Previous experience with the US Air Force

Individual must utilize organizational, teaming, interpersonal and communication skills in relating directly with the C-17/F117 GISP program, Boeing on-site reps and base personnel.

Individual must have demonstrated skills in building strong customer relationships.

Individual must be able to prioritize tasks and plans effectively.

Proficient in MS Office Suite (MS Word, MS PowerPoint, and MS Excel)

Familiarity with AFI 21-101, Technical Orders, Integrated Maintenance Information System (IMIS), Comprehensive Engine Management & Integrated Maintenance Data Systems (CEMS/ IMDS), and G081.

Education: Bachelor’s degree required / master’s degree preferred

PWRSR

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

Required: Candidate will have 10+ years experience with at least 5 years of experience with the F117 engine.

Preferred:

Active clearance strongly preferred, but ability to obtain a clearance is a must.

Previous field representative experience, especially with the F117

Previous experience with the US Air Force

Individual must utilize organizational, teaming, interpersonal and communication skills in relating directly with the C-17/F117 GISP program, Boeing on-site reps and base personnel.

Individual must have demonstrated skills in building strong customer relationships.

Individual must be able to prioritize tasks and plans effectively.

Proficient in MS Office Suite (MS Word, MS PowerPoint, and MS Excel)

Familiarity with AFI 21-101, Technical Orders, Integrated Maintenance Information System (IMIS), Comprehensive Engine Management & Integrated Maintenance Data Systems (CEMS/ IMDS), and G081.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.