United Technologies Corporation Sr Eng, Svc Engrg in Windsor Locks, Connecticut

Job ID: 76571BR

City: Windsor Locks

State: Connecticut

Country: United States

Category: Engineering

Job Type: Full Time

Description:

UTC Aerospace Systems makes modern flight possible. Of course, that wouldn’t be possible without the capabilities and technologies of our organization, as well as our engineers – a highly skilled, accomplished network that spans more than 180 sites, 24 countries and 6 Strategic Business Units (SBUs).

Our industry-leading experts are setting the standards for the aerospace industry and paving the way for the future. But as new challenges present themselves, we need fresh, creative and motivated minds to overcome these hurdles, help us break barriers and achieve new levels of innovation. Do you have what it takes to join a global, diverse organization that doesn’t shy away from big opportunities? If so, we invite you to join our ranks and create the next generation of aerospace technologies.

Together, we will nurture an engineering culture that values intellectual curiosity, risk takers and integrity. A place where we will challenge ourselves, our teams, and the status quo and where we will work to find a way – the right way – to achieve what others can only dream of.

UTC Aerospace Systems and its Engine Control Systems Service Engineering Department are seeking a Service Engineer. This service engineer will support activities in preparation for new product introductions and in-service product support.

This position requires a highly motivated individual who can identify issues and is able to drive action in the development, planning, and assisting in the implementation of timely and effective corrective actions for field issues involving engine and control systems and products in both military and commercial applications. The service engineer is expected to help drive special investigations internally and with partners, gather field data and assist in root cause analysis and corrective action plans and implementation.

The process includes data gathering (field reliability, operator use and maintenance), analysis, coordinating special investigations, product testing, strong customer and UTAS field service interface, and corrective action implementation.

The individual will effectively engage all aspects of engineering departments, suppliers, repair centers and worldwide airline operators. The individual will work with technical publications for initiation, planning, and coordination of Service Bulletins, Service Information Letters, and Component Maintenance Manuals, and with the Customer Response Center (CRC) to address in service technical/AOG issues in an appropriately responsive manner for assigned aircraft systems and products.

Candidate must develop effective technical support solutions with strong ability to communicate at all levels (executive to technician). The Engine and Control Systems Service Engineering function acts as the "Voice of the Customer" for promoting positive change to our products and processes. Preparation and presentation of functional issues and familiarization maintenance training to airline operators is a responsibility of this position. The service engineer will be asked to support presentation preparation steps.

Qualification:

  • 3 to 5 years’ experience with aviation, power-plant systems, mechanical and electronic control products. Experience in aircraft systems, product and aircraft troubleshooting abilities desired.

  • Excellent written and verbal communication skills.

  • Ability to proficiently use common Microsoft Office applications and data analysis tools.

  • Ability to effectively use ACE (continuous improvement) tools and principles to improve products, processes and services provided.

  • United States citizenship or authorization to work in the US is required for this position.

Education:

  • Bachelor’s degree required; BSME or BSEE preferred; Advanced degree in engineering or business is a plus.

UTAS4220182

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

  • 3 to 5 years’ experience with aviation, power-plant systems, mechanical and electronic control products. Experience in aircraft systems, product and aircraft troubleshooting abilities desired.

  • Excellent written and verbal communication skills.

  • Ability to proficiently use common Microsoft Office applications and data analysis tools.

  • Ability to effectively use ACE (continuous improvement) tools and principles to improve products, processes and services provided.

  • United States citizenship or authorization to work in the US is required for this position.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.