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United Technologies Corporation Associate Director of Quality Management System in Winston Salem, North Carolina

Job ID: 01314964

City: Winston-Salem

State: North Carolina

Country: United States

Category: Quality

Job Type: Full Time


Date Posted:



United States of America


HNC32: US096-Winston-Salem (Oak Plaza 190 Oak Plaza Boulevard , Winston-Salem, NC, 27105 USA

At Collins Aerospace, we’re dedicated to relentlessly tackle the toughest challenges in our industry – all to redefine aerospace.

Created in 2018 through the combination of two leading companies– Rockwell Collins and United Technologies Aerospace Systems – we’re driving the industry forward through technologically advanced and intelligent solutions for global aerospace and defense. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, protect nations and save lives. And we do it all with some of the greatest talent this industry has to offer.

We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team? You could be a great fit for our Quality organization if:

• You take immense satisfaction and pride in the quality of your work.

• You’re the first to point out opportunities for continuous improvement (even outside of work…not at all to the annoyance of your friends and family).

• You understand the absolute importance of adhering to compliance…all while making your customers proud by achieving a zero-defect quality delivery plan.

OK. We got it. You live and breathe Quality. So do we! For us at Collins Aerospace, quality is personal. People’s lives and safety depend on the quality of our products. From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space – what we do matters, every day. If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero defect parts.

Job Overview

This position recommends Quality Compliance strategies to achieve medium to long-term organizational goals. A senior individual contributor or Quality Compliance leader with dotted line reports. Conducts extensive investigation and analysis for the resolution of complex problems and communicates with senior leadership on Quality Compliance strategy. Responsible for implementing and maintaining the Interiors Quality Management System in compliance with AS9100 requirements.

Job Responsibility's

  • Develop and recommends critical quality compliance operational plans to ensure achievement of medium to long-term goals for compliance with industry and regulatory standards

  • Responsible for providing quality leadership to all Interiors plant functions to drive continuous quality improvement in support of strategic objectives regarding customer satisfaction and overall business performance

  • Provides expertise in interpreting policies, government regulations and agency guidelines to ensure compliance with external standard

  • Leads the strategic planning and implementation of the Interiors QMS (including the Quality roadmap)

  • Performs substantial development of processes and plans for the implementation of minimum standards and the utilization of tools and methods to ensure the effectiveness of existing quality processes and sustained quality performance improvements

  • Manages the execution of the Interiors QMS GAP assessment in a timely manner

  • Work with sites to assist in quality compliance audit and audit resolution processes, developing corrective actions and process re-engineering solutions in response to results.

  • Promotes external best practice sharing to further improve quality assurance and compliance with recognized standards.

  • Performs product and process audits and quality audits and reviews

  • Reviews quality data and determines if all products and processes are aligned with regulatory standards.

  • Recommends corrective actions and process reengineering

  • Prepares and maintains Quality documentation (Manual, procedures, training program and any other documents pertaining to quality).

Minimum Qualifications:

  • This position requires a Bachelor’s degree in the appropriate discipline and 10 years of relevant experience or an Advanced degree in the appropriate discipline and 8 years of relevant experience. In the absence of a degree, 14 years of relevant experience is required.

  • Possess a high degree of organization skills, time management, oral and written communication and report or business correspondence skill and attention to detail

Preferred Qualifications:

  • Thoroughly familiar with applicable regulations and quality standards, AS9100 (Series) Aerospace Auditor certification or evidence of completion of a formal quality auditor or lead quality auditor training course

  • A minimum of 5 years in a Quality Assurance Management position. Candidates with QA Management experience and significant management experience are highly preferred.

  • Exhibit considerable knowledge of quality assurance processes and procedures

  • Possesses a demonstrated expertise to effectively communicate with all levels of the organization

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution

• Tuition reimbursement

• Life insurance and disability coverage

• And more

Apply now and be part of the team that’s redefining aerospace, every day.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.